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Re: Auxiliary power INPUT for NUC6CAYH

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The wording is clunky, I agree, but the meaning is clear (well, in my mind ). They are essentially saying that the voltage seen on that pin will be the same voltage that was supplied by the external power supply -- and that could be anywhere between 12V and 19V (though 19V is typical as the Intel-supplied power supply provides 19V). This is a roundabout way of saying that there are no voltage converters in the path between the two connectors.

 

You are correct; in the case of the NUC6CAYB, the connector, overall, is just there to provide power to attached device(s) (what they are calling "expansion peripherals"). This connector type is actually supported by a significant number of the NUC System and Kit products.

 

Overall, only those NUC boards that are sold as standalone board products will have an "internal" connector to support power input. The standalone board products are:

 

     NUC7i7DNBE

     NUC7i5DNBE

     NUC7i3DNBE

     NUC5i5MYBE

     NUC5i3MYBE

     DE3815TYBE

 

Note: My understanding is that, when you purchase one of these board products, no external power supply is included; you are required to provide this yourself.

 

The higher prices for these board products, as a result of their positioning as Extended Lifetime products, may put them out of your comfort range. In my opinion, unless the extended lifetime feature is of importance to you, it would be cheaper to purchase the NUC6CAYH (or its 7th generation replacements, NUC7CJYH and NUC7PJYH), pull the board out of the chassis and use it separately. It means adding a connector tip to your power supply output, but this is a lot cheaper than the alternative!

 

...S


Re: How to get icls client version 1.47.715.0 for NUC6CAYS ?

Re: Latest BIOS 0064

Re: Failures of Intel(R) Display Audio on NUC

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I am sporadically seeing the audio loss issue on my NUC6i5SYH when I switch the input on my Receiver.

 

I am running 4K@60Hz using a Sabrent mDP-to-HDMI adapter. I am running Windows 7 Ultimate x64. The NUC is connected to the PC input of my Onkyo TX-NR575 receiver.

 

The TV was already set as the default audio output device and is appropriately configured for my 5.1 surround configuration. I tried toggling the default over to the RealTek entry and then back again to ensure that the TV is truly selected as the default. We'll see if this makes a difference...

 

As for these other settings, I believe they are unrelated to Windows 7. Any other ideas?

 

...S

Re: NUC 7i5BNH does not output 4K@60p with 10-bit YCbCr420 color + HDR

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Thank you very much for taking the time to reach the Intel Communities Team, CoreOxide. I will do my best to assist you further.

Firstly, the standard color depth that the OS uses is 8-bit YCbCr420. Using fullscreen, in some applications, the color depth will change automatically. This is something that can not be managed through the Intel® HD Graphics Graphics Controller.
Then, HDR should be enabled from the software you use or from the TV directly.

I hope this answers your questions.


Antony S.

Re: actual nuc5cpyh not boot from sd, older can

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According to the BIOS Release Notes, you will not be able to downgrade to any BIOS below 61 (PYBSWCEL.86A.0061.2017.0110.1407) due to security enhancements being included in that BIOS release.

 

Visual BIOS is simply a UEFI program that supports the display of the BIOS configuration parameters and allows them to be changed. It is totally separate from the BIOS itself and its versioning has absolutely nothing to do with the capabilities that are offered by the BIOS.

 

...S

Re: NUC8i7HVK faulty usb-c video drivers

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tylerel,

 

We were able to fully reproduce this issue and with testing a new graphics driver we have been able to deliver a much better experience on this monitor.  I have experienced no link failures after installing the new driver, it also auto-negotiates much sooner than the previous driver. 

 

This driver should be posted very soon expecting early next week on downloadcenter.  Version number is 24.20.11001.1028. 

 

Please look out for it.

No HDMI audio and video flickering issues 8i7HNK1

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i purchased a new Hades Canyon, and started using it today. Already I’ve encountered a few major issues, and I think I’ve seen threads from other people with similar problems.

 

Firstly, when using an hdmi output, the computer fails to recognize the television(or monitor, I tried both)as being available. The headphone jack works fine, but neither of the hdmi outputs seem to work. I’ve tried multiple screens as well as different hdmi cables.

 

Secondly, when attempting to watch a video, more often than not I’m seeing a large amount of video flicker. Videos streamed in iTunes are al,ost unwatchable because of this. Videos off of an external hard drive I have are better, but still not good.

 

I have Windows 10 home installed, and have updated to bios 40(the latest one I could find for this unit).


Re: NUC7PJYH  Samsung M471A5244BB0-CRC Dual-channel ?

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M471A5244BB0-CRC is 4GB module so, he is using 2 4GB modules.

Leon

 

Re: NUC8i7HVK - No Undervolting Enabled

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please just give us the possiblity to set Vcore Voltage Offset to a negative value.

if you could add this within the next bios update..

Re: Hard crashes NUC8i7HNK with clean Windows 10 Home install

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Hi Wanner,

 

Just before clicking on send in the forum the NUC crashed. :-) The positive thing is that it gave me the ability to take a photo of the BSOD...

 

About 60% of the time Windows is not even able to produce a BSOD. About 20% of the time it produces a partial BSOD with at the lower half a black screen with sporadic pixels but is not able to produce a crash dump. (It stays at 0%, see attached photo) About 20% I get (partial) memory dumps.

 

Since I was running a password manager, I'm a little hesitant to send the memory dumps, so I ran them myself through the dubugger. I used the following steps to generate these:

 

Downloaded and installed the Windows 10 SDK:

https://developer.microsoft.com/en-US/windows/downloads/windows-10-sdk

 

Followed this blog to analyze the memory.dmp:

https://weblogs.asp.net/owscott/reading-a-memory-dmp-or-other-dmp-file

 

Starting the debugger the screen also show a message of probable cause.

 

Please see attached the reports, bsod photo and a screenshot of starting the debugger.

 

I'm no Windows debug expert, but looking at the files my gut feeling says I'm running into a display driver bug.

 

Thanks in advance for your effort into resolving this.

 

Best regards,

 

Bas

Re: NUC 7i5BNH does not output 4K@60p with 10-bit YCbCr420 color + HDR

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Hi Antony, intel_corp

 

Thank you for your response.

I do have some other concerns, following what I read in this thread.

 

There, an Intel representative was able to achieve those settings on all the time in Windows.

See the images here and here from the thread linked above.

 

That is the configuration I want to achieve - while mine is not the same, as you can see in the attached screen capture.

 

I also tried playing an HDR 10Bit file using VLC 3.0.3 which support both - and the color mode + HDR modes did not change.

I also checked DXDIAG - and it says that the display supports HDR.

 

When playing an HDR game on my PS4 - it switches to HDR mode correctly, by the way.

I also tried swapping cables between the PS4 and the NUC - which did not show any improvement.

 

Also attaching here the output from Intel's support utility.

 

Thanks again,

 

Alexy.

audio device disappearing

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All,

 

I've seen a few threads related to my issue but no solution that I found

 

https://communities.intel.com/thread/108325

https://communities.intel.com/message/453487#453487

 

I have exactly the same issue where audio device disappears when amplifier and/or TV is turned off. I have 2 new NUC7i5bnh with updated bios/drivers etc. And, I get the problem on 2 different setups (1 going to onkyo receiver; 1 going to Samsung TV directly). Is there a solution here?

 

Using this as an HTPC for my mom.  Right now it's hooked up HDMI into her receiver, which then of course connects to her TV HDMI.  It works great, no problems, until she stops for the night and turns off her TV and Receiver.  When this happens, the NUC (Windows 10 x64) shows the speakers are disconnected.  Since the receiver is off, and the audio device is the HDMI, that makes sense.  The problem is it doesn't come back when everything gets turned back on.  We have to reboot the NUC to get it to recognize it again, and this gets annoying because it kills the VPN and I have to remote in and reconnect it and so on and so forth.  The audio device still shows up in device manager, but does NOT show up at all under playback devices, even as a disconnected device.  Any ideas?

Re: No display signal for initial NUC setup.

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I had the same problem with a NUC8i7HNK[2]: Installed both SO-DIMMs and one M.2 SSD, tried both HDMI and both miniDP with a working monitor, keyboard, cables to no avail (and yes, I tried all possible combinations). No error signal whatsoever--however, the machine kept rebooting (as it was supposed to, according to the initial setup). As I found out later, it still had an older BIOS installed (revision HNKBLi70.86A.0029.2018.0222.1606), not sure whether this was related (w/o signal, you cannot check anyways); at this time, neither F2 nor something else made the monitor pick up a signal.

 

What helped me in the end was removing everything I had put in and re-adding a single SO-DIMM as suggested by an Intel troubleshooting guide (note: don't attach anything else). After that, I finally saw the "No boot device available" error message (which showed that the NUC wasn't totally broken). After that, a reboot (while pressing F2) eventually allowed me to enter the setup menu. I kept re-adding the remaining SO-DIMM and the SSD one at a time, and they were all detected. Not sure whether the above error message changed something w.r.t. the initial display configuration--if the M.2 SSD/SO-DIMMS were not properly attached the first time which caused a "hiccup" (always a possibility), I would have expected some kind of visual error signal, because I kept the machine up and running/rebooting for some 10 minutes while reading through help texts/forum entries.

 

Therefore, as a rule of thumb: Make sure to try all possible combinations and also make sure to rule out bad cables/monitors. Hope this helps!

D54250WYKH thermal pad

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Just upgraded Intel NUC Kit D54250WYKH with Crucial MX500 500GB SATA 2.5-inch 7mm (with 9.5mm adapter) Internal SSD (CT500MX500SSD1) and experiencing high hard drive temperatures (over 50C).

 

Raised fan minimum duty cycle and managed to lower HDD temperature to 48C per instructions:

https://www.intel.com/content/www/us/en/support/articles/000005914/mini-pcs/intel-nuc-kits.html

 

Since D54250WYKH is discontinued and does not have the thermal pad already installed, how/where to purchase thermal pad for it?

 

I understand thermal pad should stick to chassis, but when closed it should slightly touch SSD which is 7mm (thinner than original 9.5mm).

 

Anybody aware of what exactly thermal pad should I purchase to resolve high SSD temperature?

 

Many thanks.


integrated Digital microphone array (DMICS) doesn't work after update Realtek drivers

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the integrated Digital microphone did worked when I install Win10 at first, but if I install the "Realtek* High Definition Audio Driver for Intel® NUC Kit NUC8i7HNK, NUC8i7HVK" version 6.0.1.8323 provided, the microphone stopped working, I tried several times ,same results.

So i had to uninstall intel driver and then install the realtek HD audio driver from the realtek's own website, http://www.realtek.com.tw/downloads/downloadsview.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false, it really worked and saved my microphone back, but without the Realtek HD Audio Manager, anyone surfer same problem ? How can I got the microphone and the realtek audio manager worked same time?

Re: NUC5i3RYH 3 blinks, won't boot

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Hello

 

I tried with only one memory module at a time.

Each memory module was tested in both the upper and lower memory slots.

 

One of the memory module tested was a Samsung M471B2873FHS-CH9.

 

Thanks for your help.

M471B2873FHS-CH9HHello

 

Thanks for your help.

Re: NUC8i7HVK - No Undervolting Enabled

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Dongerdinger

 

I do appreciate you starting this thread, originally about the lack of settings for Vcore Voltage Offset to a negative value.

It's a fix that I know works.

 

But it doesn't address the overall thermal transfer/cooling engineering design of this model causing throttling and in a lot of cases thermal failures during testing.

I think something is wrong and support your request to change BIOS and add the VCore Voltage negative Offset, as an immediate work-around.

 

Its clear that the Intel team are investigating the problem. They need data from as many people as possible, in order to have the kind of data to analyze and make the right change to BIOS that you requested.

 

The NUC i have doesn't have many of the symptoms you've reported on yours. It does fail the IPDT test occasionally.

It would be great to see your test results, if anything for comparison purposes.

 

Mike

Re: NUC8i7HVK - No Undervolting Enabled

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You mean this .txt file from IPDT?

 

Note: My current Turbost Boost is 3.9GHZ for Single and Multi, otherwise my CPU thermal Throttles all the time.

Re: NUC8i7HVK - No Undervolting Enabled

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I was able to recreate the "resonance" issue.

 

I set TurboBoost on to the max setting and when IPDT started to stress test the GPU.

 

Ran IPDT and it passed.

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