I have recently added a few eGPUs we tested to our compatibility list.
Trying to figure out the Core issue. Which version of the Core do you have? Version 1 or Version 2?
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Re: Best external GPU with Intel NUC (Hades Canyon)
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NUC 8i7HVK showing as HVB no radeon graphics in device manager
I got a NUC8iHVK so I could do some more involved graphic processing. I tried to install a program (BlueSkyPlan) and it said I didn't have OpenGL 3.0 support and that it was required to run the software. I tried to update the drivers but was told they were the most up to date. I then got the Intel system scan software and this is what it showed.
Operating System: Microsoft Windows 10 Pro(10.0.17134 Build 17134)
Physical Memory (Installed): 16 GB
Processor: Intel(R) Core(TM) i7-8809G CPU @ 3.10GHz
System Type: x64-based PC
Total Installed Updates: 22 Updates - See Detailed View for more information
Display Adapter(s): Intel(R) HD Graphics 630 23.20.16.4973
Microsoft Basic Display Adapter 10.0.17134.1
System Manufacturer: Intel Corporation
System Model: NUC8i7HVB
Network Adapter(s): Bluetooth Device (Personal Area Network) 10.0.17134.1
Intel(R) Dual Band Wireless-AC 8265 20.50.0.4
Intel(R) Ethernet Connection (2) I219-LM 12.15.22.6
Intel(R) I210 Gigabit Network Connection 12.15.22.6
Disk(s): Brother MFC-J985DW USB Device 0.0 bytes (available) 10.0.17134.1
Generic SU32G SD Card 29.64 GB (available) 10.0.17134.1
WDC WDS500G2B0B-00YS70 399.18 GB (available) 10.0.17134.1
As far as I know the 8809g processor only comes with the HVK model but the scan utility shows my system as an HVB model and there are no radeon graphics. Did I somehow get the wrong system in the correct box or is there something that needs to be done to activate the radeon graphics?
Thanks,
Brian
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Re: Best external GPU with Intel NUC (Hades Canyon)
You can try the one SimplyNUC used here:
https://unlocked.newegg.com/article/intel-hades-canyon-nuc-unlocked-ten-displays-once
Intel Hades Canyon NUC Unlocked: Ten Displays at Once | Unlocked
For me, it qualifies as an extreme case.
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Re: ventole intel NUC NUC5PPYH
Installing (or reinstalling) the latest BIOS via the BIOS Recovery method can ensure that any possible side-effects of previous BIOS releases are eliminated and that installation issues (or failures) are overcome (especially with respect to secondary firmware (for the Management Engine and other microcontrollers included in the design) present in the .BIO capsule files).
While I always recommend this method, I do not think that, in this case, it will do any good. Still, it is worth a try - and you won't hurting anything by doing so. If you do this, remember to reset the BIOS Configuration to defaults as part of this process. I also recommend changing the configuration settings as little as possible (i.e. only as necessary for booting per your hardware configuration).
Hope this helps,
...S
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Re: NUC8i7HVK + Dell U3818DW
Hi Fred, et al.
Between the first post and the one just before this, I upgraded to 0049.
Testing Steps 1
Connections
NUC8i7HVK (Home PC)
The UA Audio Interface USB-C Back - Port A
The DELL U3818DW - USB-C Back - Port B
DELL Inspiron (Work PC)
The DELL U3818DW - Display Port
Using the monitor's KVM, switching back and forth and PBP between Home and Work PC every 2 hours or more. No issues.
Testing Steps 2
Reversed the USB-C connections between monitor and the Audio Interface : no issues testing
Also of note: the USB-C bus is not resetting. Meaning, when I used to switch from work PC to home PC, the USB-C ports would reset the UA bus powered device, and other USB ports would reset.
That problem is no longer presenting. BIOS settings are default.
Consider it closed. Thanks!
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Re: ventole intel NUC NUC5PPYH
Ah, this is a different issue than what I thought previously ...
This phenomena has been reported against multiple NUC models and appears to be even more prevalent when the O / S is Linux. I am inclined to think about the ACPI table.
What BIOS version are you running? If there are newer BIOS version (s) available, could you please install the latest version
...S
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Re: Is a NUC8i7HVK capable of linux boot from a Thunderbolt 3 JBOD
Hello jerryn,
In order to provide more information about these issues, we will do further research. We will get back to you soon.
Wanner G.
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Thunderbolt 3 configuration to communicate with an UAD 2 satellite ( thunderbolt )
I have a NUC7i7BN kit with latest availabre drivers, tbt firmware and BIOS. But I cannot communicate with an UAD 2 satellite equipment. Is there any particular parameter on BIOS to be configured ?
Obviously I have an startech TBT3TBTadap adapter.
I have checked everyting with a Mac and works OK. Universal audio tested specifically NUC7i7BN and startech adapter and say functions OK.
Has somebody hada this problem ??
Thanks.
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Re: Thunderbolt 3 configuration to communicate with an UAD 2 satellite ( thunderbolt )
Hello claudio.saporiti.musica
I don't have a UAD Satellite, but I have an UAD Arrow.
But I had similar issues connecting to the Arrow until I installed the TB3 tool.
https://www.intel.com/content/dam/support/us/en/documents/mini-pcs/Thunderbolt-FW-Update-Guide.pdf
I know you said you had the latest drivers, but I wonder if you have the latest thunderbolt firmware?
Intel® NUC Kit NUC7i7BNH Product Specifications
When you run the tool, do you see the UAD Satellite connected?
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Re: Thunderbolt 3 configuration to communicate with an UAD 2 satellite ( thunderbolt )
Using Device manager I see UAD connected
After loading UAD console sw during launch appears
"no devices found" error
System configuration info
NUC7i7BNB ( NUC i7-7567U CPU@3.5 GHZ 32 GB RAM )
BIOS to BNKBL357.86A.066 ( last verion NUC7i7BNB mini PC )
Thunderbolt 3 USB-C firmware in NUC PC BNi5i7_TBT_FW_rev33_sign
Windows 10 PRO
version 1803
OS build 17134.191
UAD 2 Satellite thunderbolt
Driver Universal Audio inc 9.5.2.0935
Startech adapter TBT3TBTADAP
Thanks a lot for your reply
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Re: Thunderbolt 3 configuration to communicate with an UAD 2 satellite ( thunderbolt )
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Re: Thunderbolt 3 configuration to communicate with an UAD 2 satellite ( thunderbolt )
Cable Matters [Certified] Thunderbolt Cable/Thunderbolt 2 Cable Black 3.3 Feet
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- ACTIVE HIGH SPEED CABLE enables 4K video workflows using PCie and DisplayPort 1.2 protocols; Can deliver 10W of power to bus-powered devices; Universal compatibility with existing Thunderbolt and Mini DisplayPort computers and devices; Transfer a full-length HD move in 30 seconds
- THUNDERBOLT COMPATIBLE with high performance docks and monitors such as the OWC Thunderbolt 2 Dock, Elgato Thunderbolt 2 Dock, HighPoint Dual-Bay Thunderbolt 10Gbps Storage Dock, Belkin Thunderbolt 2 Express HD Dock, LaCie d2 Thunderbolt 2 Desktop Storage, OWC ThunderBay 4 Enclosure, Dell UltraSharp U3415W 34-Inch Curved, LG Electronics UM95 34UM95 34-Inch Screen, LG Electronics WQHD IPS Curved 34-Inch, HP Thunderbolt-2 PCIe 1-port I/O Card,
But I am using an adapter ..
StarTech.com Thunderbolt 3 to Thunderbolt 2 Adapter – MacBook Windows Compatible - TBT3TBTADAP
- Use first-gen Thunderbolt and Thunderbolt 2 devices with a new Thunderbolt 3 computer
- The adapter is backward compatible, it can connect to first-generation Thunderbolt devices at 10Gbps speed. With Thunderbolt 2 devices, you can connect at 20Gbp.OS Compatibility:Windows 8.1, 10,macOS 10.12 - 10.13.This adapter is compatible with Thunderbolt displays only. It will not work with Mini DisplayPort (mDP) or DisplayPort (DP) monitors.Thunderbolt 3 to Thunderbolt Adapter / Thunderbolt 3 USB C to Thunderbolt / Thunderbolt 3 USB Type-C to Thunderbolt
- Compatible with first-gen Thunderbolt & Thunderbolt 2 devices / Supplies power for bus-powered devices / Thunderbolt Certified. Cable Jacket Type - PVC Polyvinyl Chloride ,Cable Shield Type - Aluminum-Mylar Foil with Braid ,Connector Plating - Nickel
- Works with Thunderbolt 3 computers such as the latest models of Dell XPS & Dell Precision & MacBook Pro & more
- Guaranteed reliability with a 2-Year warranty
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Re: Where can I get 3D model for NUC7i7DNB board?
Hello DMO45,
Thank you for joining the Intel® NUC Community.
For more detailed drawings of the fan heatsink check our Mechanical Drawings and Custom Chassis Information for Intel® NUC page in the following link: https://www.intel.sg/content/www/xa/en/support/articles/000006820/mini-pcs.html
Regards,
Amy C.
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Re: NUC6I5SYH browser video flickering
Hello, JamesDe. Thank you very much for sharing your issue with the Intel Communities Team. I will be more than glad to assist you.
There is a newer driver version for your graphics controller. Let us try the following:
- Download the 6229 drivers version: https://downloadmirror.intel.com/27894/a08/win64_24.20.100.6229.zip
- In order to install the drivers please follow this guide: https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html
In addition, please share with me the model of your display and which type of cable you are using to achieve the connection. Then, please share with me an Intel® HD Graphics report. Finally, which is the version of chrome you are currently using?
Antony S.
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Re: Thunderbolt 3 configuration to communicate with an UAD 2 satellite ( thunderbolt )
Yup, you're not using the correctly rated cable between your NUC and the Satellite.
Please see section 1.8
https://www.mouser.com/ds/2/612/NUC7i5BN_NUC7i7BN_TechProdSpec-1117986.pdf
Also, here is the UAD Satellite Thunderbolt specification
https://help.uaudio.com/hc/en-us/articles/206073086-Satellite-Thunderbolt-Connection-Info
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Re: Nuc6i3syk can't keep up with 1080p videos
Hello tgoneil,
I am following up with your case and see that we have not heard back from you.
Please provide me with an System Support Utility report, this report can be generated from our tool, you can refer to the link below so you can download it:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-
Make sure to attach the created report to this thread.
Also, to better assist you with your request, I will need to check some information about your computer. Please follow these steps:
1. In the keyboard, press WinLogo key + R.
2. In the Run box please type dxdiag and hit Enter.
3. Click on Save All Information (save it in your desktop).
4. Attach the report to this thread.
If you need more assistance do not hesitate to reply.
Regards,
David V
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Re: Thunderbolt 3 configuration to communicate with an UAD 2 satellite ( thunderbolt )
I think you need to use 40Gbps rated cables.
Are you seeing your UAD Satellite in this view? It may not show connected. Hit the Identify button if it's available.
If you're NUC is seeing the Satellite, then it may be a Console configuration issue or not using a 40Gbps rated TB3 cable.
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Re: Where can I get 3D model for NUC7i7DNB board?
Hello, Amy!
Thank a lot for fast answer!
Regards,
D.M.
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Re: Thunderbolt 3 configuration to communicate with an UAD 2 satellite ( thunderbolt )
I have red UAD recommendations you attached before buying all components of the system.
I bought the recommended Startech adapter. Thunderbolt cables are normally 20 Gbps ( I havent seen of 40GBPS ). I thought the adapter was in charge of adapting speed from TBT3 to TBT.
On the other hand my satellite has the external power source.
Why do you say the rated cable is wrong ? I could´nt find the mistake yet.
Qualified Thunderbolt 3 to Thunderbolt Adapters
The following Thunderbolt 3 to Thunderbolt adapters have been tested for compatibility with Thunderbolt-equipped Apollo audio interfaces and UAD-2 Satellite Thunderbolt.
Note: The adapter connects between the Thunderbolt 3 USB-C port on the computer and the Thunderbolt-equipped Universal Audio product.
- Startech Thunderbolt 3 to Thunderbolt Adapter (Product ID: TBT3TBTADAP)
- Kanex Thunderbolt 3 to Thunderbolt Adapter (Product ID: K170-1051-BK6I)
Tested Windows Thunderbolt 3 Computers
Desktop Systems
- ASRock Z270 Taichi w/ ASRock Thunderbolt 3 Add-on Card
- ASUS X99-A w/ ASUS Thunderbolt EX3 Add-on Card
- Intel NUC Kit series (Tested with NUC6i7KYK & NUC7i7BNH)
- Gigabyte BRIX series (Tested with GB-BSi7T-6500)
- Gigabyte GA-Z170X-UD5 TH Motherboard
- Gigabyte GA-Z170X-Gaming G1 Motherboard
- Gigabyte GA-Z170X-Gaming 7 Motherboard
- Gigabyte Z370 AORUS Gaming 5 w/ Gigabyte Thunderbolt 3 Add-on Card (GC-ALPINE RIDGE)
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Re: NUC6i7KYK USB-C connected Monitor prevents computer from powering down
Hello zombee411,
Testing in single display would be using the USB-C monitor only.
Since the issue doesn’t occur with Linux, it is apparent that this is software issue with Windows.
We recommend the following testing:
- Are there any devices plugged into the USB 2.0 hub on the monitors? If so, have you tested removing them? A specific device might be interfering with the shutdown process.
- What other input devices are connected to the Intel® NUC? If so, have you tested removing them?
- Have you tested removing all input devices from both the monitors and Intel® NUC (except for the power cable, displays and wired keyboard and mouse)? If the issue doesn’t occur, you can then test one device at a time.
- Please advise the specific display cable/adapter/dongle that is connected between the Intel® NUC and monitor (monitor supports DVI-D, VGA, DisplayPort). We recommend connecting a DP display cable from the monitor with the appropriate display adapter for the Intel® NUC. We recommend not using DVI since it is only FHD while the other ports are 4K capable.
- NUC mini-DP -> mini-DP to DP
- NUC HDMI -> HDMI to DP
- NUC USB-C -> USB-C to DP
- Perform a clean boot (disable all non-Microsoft services and tasks/processes not required. Then test re-enabling a few services and/or processes at time.
- Have you tested installing the monitor driver? Dell U2412M Monitor Driver https://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=FTX9M
- Try updating the Intel® Wireless Technology-Based Driver for Intel® NUC Kits to Version: 20.60.0 (Latest) Date: 6/13/2018 https://downloadcenter.intel.com/download/27899/?product=89187 (don’t think this is the issue, but good test)
Regards,
Fred D.
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